Most health plans assume their HEDIS® EED measure is "under control." But assumptions don't earn Stars.
With a weighted HEDIS® measure like EED, even a small drop in performance can drag your plan's quality scores down.
At Health Network One, we don't just run outreach—we run an end-to-end HEDIS® EED strategy that's designed for results.
Let's talk about your current HEDIS® EED strategy and how we can improve it.
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We pair live outreach with multi-modal member engagement, bilingual letters, and seamless optometry scheduling through the member's no-cost routine vision benefit. That means no referrals, no copays, and no delay in care.
But we don't stop at optometry.
We also activate the member's PCP with monthly fax blasts, call lists, and even portable retinal cameras to complete the exam in-office. That means one member, two access points—and two ways to close the gap.
Our HEDIS® provider portal gives PCPs real-time data: exactly which patients need care, how close they are to their next Star, and the results of every image submitted through our retinal camera program.
Our licensed optometrists review retinal scans and return results within 4 days on average. And most claims are submitted and processed within 2 weeks, helping you see a clear path to 5 Stars.
We've helped health plans in some of the nation's most complex markets hit 5 Stars—year after year.